Terms of service
Terms of Service
Welcome to The Scentz Company! These Terms of Service (“Terms”) govern your access to and use of our website, services, and products. By using our website or making a purchase, you agree to comply with and be bound by these Terms. Please read them carefully.
1. Introduction
These Terms apply to all users of the site, including without limitation users who are browsers, customers, merchants, and content contributors. By using our website, you agree to abide by these Terms. If you do not agree to these Terms, please do not use our site.
2. Products and Pricing
We make every effort to ensure the accuracy of product descriptions, prices, and availability. However, errors may occur. We reserve the right to correct any inaccuracies, update pricing, or discontinue products without prior notice. Prices are listed in GBP and are exclusive of any applicable taxes or shipping charges.
3. Ordering and Payment
When you place an order through our website, you are offering to purchase products subject to these Terms. All orders are subject to acceptance and availability. Payment must be made in full at the time of purchase. We accept various payment methods including credit/debit cards, and other payment options as listed on our site.
4. Shipping and Delivery
Please refer to our Shipping Policy for information regarding order processing, shipping times, and delivery methods. We are not responsible for delays caused by third-party carriers or customs issues for international orders.
5. Account Creation and Security
To make a purchase, you may be required to create an account with us. You agree to provide accurate and up-to-date information when creating your account and to maintain the confidentiality of your login details. You are responsible for all activities that occur under your account.
6. Returns and Refunds
We offer a 30-day return policy. If you are not completely satisfied with your purchase, please refer to our Return and Refund Policy for instructions on how to return items for a refund or exchange. Certain items, such as personalised products, may not be eligible for return.
7. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of The Scentz Company and is protected by copyright, trademark, and other intellectual property laws. You may not use any content without prior written permission.
8. Limitation of Liability
To the fullest extent permitted by law, The Scentz Company is not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products. Our liability is limited to the amount paid for the specific product or service in question.
9. Privacy
We are committed to protecting your privacy. Please review our Privacy Policy for information on how we collect, use, and protect your personal data.
10. Prohibited Activities
You agree not to engage in any unlawful or prohibited activities while using our website. This includes but is not limited to: transmitting harmful viruses, attempting to access other users' accounts, or engaging in fraudulent activities.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page, and the "Last Updated" date will be revised. By continuing to use our website, you agree to the updated Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the United Kingdom, and any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts of United Kingdom.
13. Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us at:
sales@thescentzcompany.com
The Scentz Company
Space Business Centre,
Unit S1A Outer Space Offices,
Stone Hill Rd, Farnworth,
Bolton BL4 9TP